LeapRate Exclusive… Global FinTech company Gold-i just announced that it has promoted Mark Alvarez-Buylla to its new Head of Operations.
Alvarez-Buylla’s promotion coincides with the creation of a new operations team at Gold-i with a focus on onboarding projects for large scale new clients, product installations, internal systems and account management.
The global FinTech company has recently expanded its team with the appointments of Laurence Luo as a Technical Support Engineer in Shanghai and Mike Dugdale in Sales.
Mark Alvarez-Buylla joined Gold-i six months ago as a Project Co-Ordinator, having worked in the FinTech industry for over six years in a variety of operational roles at Eze Software. Over the last six months he has been instrumental in defining and streamlining processes at Gold-i, enhancing the client onboarding process.
Tom Higgins, CEO, Gold-i commented:
Mark joined Gold-i with a wealth of experience from a large FinTech organisation and has been able to share and implement areas of best practice. This has been invaluable as we transition into a larger multi-national organisation as it is key to our growth strategy that we maintain the high levels of client service which we have always prided ourselves on.
In a relatively short space of time, Mark has made a significant difference in terms of people and process management and he thoroughly deserves this promotion.
Mark Alvarez-Buylla added:
Working for a fast growth company is very exciting – at Gold-i I’ve been able to get involved with a broad range of areas, from client interactions through to internal systems, and I have been empowered to make decisions which have a significant impact on our client service. Gold-i is a great company to work for and I am looking forward to playing a key role in client servicing and operations as the company continues to grow.
Gold-i’s Project Co-ordinators will report directly into Mark Alvarez-Buylla, with additional team members planned as the company experiences further expansion.