Berkshire Bank offers real-time payments with Finastra’s Fusion Global PAYplus


Berkshire Bank offers real-time payments with Finastra

Berkshire Bank of Massachusetts announced a few days ago that it has teamed up with payments solution company Finastra.

The partnership aims to upgrade the Bank’s payment technology to Finastra’s flagship payments solution, Fusion Global PAYplus. This way Berkshire Bank will be among the first regional banks in the Northeast to offer real-time payments capabilities.

Berkshire Bank serves a knowledgeable base of corporate customers that demand the ability to make payments in real time,” explained James Belliveau, Senior Vice President/Operations Strategy, Berkshire Bank.

By offering access to The Clearing House’s RTP network, we will not only be able to satisfy our existing customers desire for real-time payments, but appeal to new customers, combining the personal, intimate service of a regional bank with the cutting-edge capabilities of our biggest competitors,” he added.

With Fusion Global PAYplus, Berkshire Bank will make the most of the solution’s open API enablement and modern technology stack. Its customers will be able to integrate payments directly from non-core banking platforms and enjoy better and timelier reporting.

Berkshire Bank will also be able to send wires, automatically converting US dollar figures to foreign currency before sending to the destination institution, opening a significant new revenue stream for the bank.

As an early adopter to RTP, Berkshire Bank is demonstrating a commitment to its customers to invest in the right technology to offer the optimal mix of modern services and better digital experiences,” commented Jeff Otten, Head of North American Sales, Transaction Banking Solutions, Finastra. “Today’s bank customers — on both the retail and corporate side — are increasingly accustomed to on-demand services in all aspects of their lives. By offering real-time payments, Berkshire Bank is meeting the trend head-on and providing a service that will lower settlement risk, increase operational efficiency and eliminate friction in the payments process.

Adoption of real-time payments for business payments in the US has been slow, particularly among regional and community banks,” said Erika Baumann, Senior Analyst, Aite Group. “Early adopters, like Berkshire Bank, show a keen understanding of how customers increasingly expect to transact and are establishing their leadership in the area ahead of the competition.

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Berkshire Bank offers real-time payments with Finastra's Fusion Global PAYplus

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