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Screenshot of a breaking news alert e-mail from Q2 2017
In a determined bid to take advantage of the strong investing appetite in Australasia, retail FX broker Royal Forex Trading (RFXT) has decided to take the ROYAL brand global by opening its Sydney headquarters today.
Initially targeting the Australian market, the multi-asset brokerage house offers traders and investors access to both Exchange and OTC products with a choice of more than 10,000 financial instruments.
Andrew Taylor, CEO, Royal Financial Trading said: “We are thrilled to be launching our operation in Sydney. In this market, perceptive traders and astute investors accept no compromise on the service standards. We are adamant this is a challenge that we are ready to take while delivering customers the Royal treatment.”
“Our offering has certainly hit a sweet spot with the trading and investing community with our broad range of assets and instruments supported by good old fashioned customer service we are merging the intimacy found with the more traditional broking service coupled with our state-of-the-art optimised technology; we are delighted that the initial response to our offering from the local market has been excellent”.
“Our difference is that every single client will have their own Royal account manager who will interact regularly with them. This account manager will be the team member they are matched with when they join Royal so they will be looked after by the same person for life,” explained Mr Taylor.
“This will take the client experience to new levels as Royal account manager’s act more swiftly on client needs. For this to happen, Royal will have a greater amount of account managers per number of clients to make sure this customer focus mandate is a practical reality” concluded Mr Taylor.