The Cyprus Securities and Exchange Commission (CySEC) has earlier today published a clarification regarding the handling of investor and shareholder complaints against Cyprus Investment Firms (CIFs).
The regulator said the announcement was made “on the occasion of the full operation of the Financial Ombudsman of the Republic of Cyprus”, which is the institution to turn to, in case investors claim damages from an investment firm. That is, compensation claims should be filed with the Financial Ombudsman, as the CySEC has no restitution powers.
The regulator added that all complaints against CIFs it receives are handled within its supervisory mandate.
The CySEC encourages investors who want to claim damages from a CIF to consider contacting the Financial Ombudsman:
- Address: 13 Lord Byron Avenue, 1096 NICOSIA;
- Phone: 22848900 (main number);
- Facsimile (Fax): 22660584, 22660118;
- Complaints: [email protected];
- Financial Ombudsman: [email protected];
- Website: www.financialombudsman.gov.cy.
To view the official announcement from CySEC, click here.