ActivTrades partners with Conv.rs to strengthen client engagement

Steffy Bogdanova
April 12, 2022 12:44 pm

Global forex broker ActivTrades has partnered with Conv.rs, a personalized customer engagement platform that helps businesses improve inbound communication and increase engagement with clients.

The collaboration will help ActivTrades to better engage with its clients. It will provide traders with the ability to reach an ActivTrades representative directly from their messaging application of choice like WhatsApp, Telegram, or Facebook Messenger.

Alessandro Gho, Director of ActivTrades said:

Alessandro Gho, ActivTrades

Alessandro Gho
Source: LinkedIn

Being able to respond in a timely manner is what could set any business apart from the competition. We live in times when conversations are digitalized, and harnessing that power gives us the opportunity to communicate with our clients more effectively. Conv.rs will allow us not only to improve how we talk to customers, but also boost their engagement with our brand.

Gho went on to say that the company was looking for an easy to implement, no-code business application and that motivated the choice of Conv.rs. Its chat allows ActivTrades to reach more customers, faster and in a more efficient manner.

Enis Mehmet, CCO of Conv.rs, further commented:

With ActivTrades having multiple locations that service different languages, we needed to work closely with the team to properly map out their specific needs. Thankfully, they were a joy to work with, and hand-in-hand with the Conv.rs technology, we were able to deploy it easily. ActivTrades can now meet their clients where they are, no matter where they are.

Earlier this year, the company announced launching a new ETF for Latin its American clients.

LeapRate Analyst

Experienced writer and journalist, working in the global online trading sector, Steffy is the Editor of LeapRate. She has previous experience as a copywriter and has been with the company since January 2020. Steffy has a British and American Studies degree from St. Kliment Ochridski University in Sofia.
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