Tag: Optus

July 12, 2016 BY Valentina Kirilova

Optus refunds overcharged customers $2.4 million after ASIC intervention

In response to ASIC's concerns about its compliance with Australian financial services laws, Optus Insurance Services Pty Ltd will refund approximately $2.4 million (including interest) to around 175,000 Optus mobile customers and will write to around 500,000 customers who may be affected. Optus has admitted it failed to provide some customers with a product disclosure…

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January 21, 2015 BY LeapRate Staff

AxiTrader sees phone system down due to carrier Optus technical issue

Leading Australian retail forex broker AxiTrader is reporting difficulty in having clients contact the company by telephone over the past few hours, due to technical issues at AxiTrader's carrier provider Optus. Optus (or formally Singtel Optus Pty Limited) is the second largest telecommunications company in Australia, and is a wholly owned subsidiary of Singtel. Not a…

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