December 21, 2023 BY Simon Mugo

eToro Improves Customer Support With Einstein GPT and Copilot

Copilot, an AI-powered conversational assistant, helps eToro’s customer service agents quickly compose and translate emails, leading to faster response times and clearer communication. This tool enables agents to efficiently address complex customer queries, thus elevating the overall quality of service. Einstein GPT, another innovative AI tool from Salesforce, automates real-time chat responses. As the first…

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