Tag: customer service

customer satisfaction
September 18, 2017 BY LeapRate Staff

Success in Customer Service

The following article was written by Adinah Brown, content manager at Leverate. Good customer service today goes well beyond handing out points for frequent purchases, especially when the average consumer’s relationship with brands is polygamous. Even the most loyal of customers cheats on their favorite brand, and one bad experience will send them on a social…

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