Hellenic Bank to implement Fiserv’s Dovetail payment platform solution


Dovetail payment solution selected by the bank supports SWIFT, Target2, and SEPA credit transfers

Fiserv, Inc. (NASDAQ: FISV), a global provider of financial services technology solutions, announced today that one of the Mediterranean region’s most innovative banks, Hellenic Bank, has selected Fiserv to help further the bank’s digital transformation through a new payments platform.

Hellenic Bank will implement the Dovetail payment solution from Fiserv as part of their overarching digitalization strategy. It will enable them, as a systemically important bank in a growing economy, to offer new products and services more quickly to an expanding client base and to deliver on the bank’s vision of being seen as a trusted innovative partner that provides excellent service and understandable products.

To build on our position as a modern and innovative bank, we needed a proven payments platform that could not only address our immediate needs, including the optimization of our payments processes and resources, but also our future payment initiatives,” said Phivos Leontiou, Head Group Operations, Hellenic Bank. “Fiserv is the right choice given their best-in-class solutions, track record of delivery excellence and long-term partnership approach.

Banks across Europe are in a race to modernize to keep pace with changing market needs and customer demands,” said Martin Coen, senior vice president, Billing and Payments Group, Fiserv. “The Dovetail payment solution will provide Hellenic Bank with the agility and flexibility required to enhance customer offerings, enabling them to add new functionalities as the market evolves, while ensuring the operational resilience essential for payments.

The Dovetail payment solution is a single comprehensive platform that can be used to process a broad range of payment types. The solution supports immediate settlement, deferred settlement, and instant payment types as well as SWIFT and ISO 20022 messaging. Its modular architecture allows financial institutions to build progressively from legacy systems to a fully digital future. The solution is offered by Fiserv as a result of its recent acquisition of Dovetail Group Limited.

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Hellenic Bank to implement Fiserv's Dovetail payment platform solution

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