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Screenshot of a breaking news alert e-mail from Q2 2017
BTCC, formerly known as BTCChina, has published an announcement on its website, alerting its customers of delays of Bitcoin transaction confirmations across the network.
The company blames the delay on an increase in bitcoin transactions. The company asks its customers to be patient and notes that it does not control confirmation speeds.
BTCC also advises customers to “consider paying higher fees to have their transactions prioritized for confirmation”, adding that the fees are paid to miners.
The announcement is released just several months after BTCC introduced BlockPriority, its blockchain service that prioritizes bitcoin transaction confirmations for BTCC customers.