Brokers can now support clients using built-in platform chats in MT5


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MetaQuotes Software Corp. has announced that, after the release of MetaTrader 5 build 1930, brokers can start serving clients directly in MetaTrader 5 chats. Now traders and technical support teams can chat directly while trading.

The updated platform chat functionality lets traders to jointly discuss trading ideas, create custom channels with their own content, as well as read channel posts from other users.

Ruslan Saakov head of technical support team at AMarkets
Ruslan Saakov head of technical support team at AMarkets

We pay the utmost attention to the effectiveness of our service and we appreciate the value of our customers’ time”, Mr Ruslan Saakov head of technical support team at AMarkets, commented.

In trading, every second counts. When we learned of the ability to arrange support directly in the MetaTrader 5 platform, we immediately grasped this opportunity. Our customers highly appreciated the innovation. We started receiving requests just a few minutes after the news about the new feature was published.”, he added.

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Brokers can now support clients using built-in platform chats in MT5

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