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More worries have piled up on the shoulders and the wallets of clients of troubled FX broker FOREX MMCIS, as the newly elected president of the company today introduced tougher anti-crisis measures, including cancellation of all pending withdrawal requests.
In an announcement, published today on the broker’s page on social network VK, Roman Kamysa says he has added new measures to the ones already introduced earlier this month to curb the outflow of money from the FX broker. The latest measures include cancellation of all withdrawal requests submitted before October 27, 2014 and increasing the time for processing future requests from one week to two weeks. Clients of the broker are already prohibited from requesting more than $200 per single withdrawal.
The customer support service is also shrinking, as Mr. Kamysa’s order closes all support services apart from email support. How this is going to help reduce the overload of withdrawal requests and questions from clients remains a mystery.
Mr. Kamysa places the blame for the gap in FOREX MMCIS’s finances firmly in the court of Dengi Online (https://dengionline.com/eng/), a payment services aggregator. According to him, Dengi Online has blocked the biggest part of the corporate money and that is why MMCIS is unable to pay traders.
The website of Dengi Online indicates that MMCIS Inc used to be its partner in 2012. However, there is no other mention of the FX broker on the payment expert’s website. The group of Russian FX brokers listed as partners of Dengi Online on its website includes Alpari, Forex Club and FreshForex.
One more fact adds weight to existing concerns about the future of FOREX MMCIS. Its registration with CROFR (https://crofr.ru/img/brokers/mmcis2014.jpg) – a non-profit group that monitors brokers and dealers in Russia, is about to elapse on November 1, 2014. FOREX MMCIS has offices in Ukraine and Russia but its official address is in St Vincent & Grenadines. The broker features in the blacklist of CRFIN, a Russian Forex self-regulatory organization, while KROUFR – another Russian non-profit group monitoring the FX industry, has dedicated a special forum thread to complaints about MMCIS.