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Screenshot of a breaking news alert e-mail from Q2 2017
FXDD has confirmed that it is fully operational following Thursday’s extreme market volatility which affected CHF currency pairs.
FXDD Global is communicating to customers and other traders looking for services that it’s customer service team is standing by to answer any and all questions. Electronic funding and transfer capabilities such as deposits, withdrawals and account transfers are also fully “As a result of yesterday’s decision from the Swiss National Bank to discontinue its minimum exchange rate, causing extraordinary volatility and creating massive gaps where pricing was not available and no execution was possible, as with all entities in the FX Space, FXDD was forced to adjust pricing in the CHF pairs,” said Emil Assentato CEO of Currency Mountain Holdings and Chairman of FXDD Global.
“We apologize for having to take this extraordinary action” continued Mr. Assentato. “This was a global event that created illiquidity in all Swiss related products. All financial institutions have suffered because of this crisis. Despite these extraordinary market conditions, FXDD Global’s trading operations remain stable and we remain fully operational and open for Customers and traders with any questions about their forex trading needs are urged to call FXDD Global customer service at: +356 2013-3933.”
“We thank our clients for their continued support and trading and look forward to continue to service them in the future” concluded Mr. Assentato.