LeapRate.com Broker Directory Operated by Finaffiliates Limited Company number 14540579, registered in England and Wales 80 Grove Lane, Holt, England, NR25 6ED

Last updated: 13/03/2026

1. Purpose

The LeapRate broker directory allows registered users to submit reviews and ratings of listed brokers, exchanges, and service providers. Reviews exist to help readers make informed decisions. This policy sets out the rules for submitting, moderating, and displaying reviews.

2. Who Can Submit a Review

You must have a registered LeapRate account.
You should have genuine experience with the broker or service you are reviewing — as a client, a former client, or through a documented professional interaction.
You may submit one review per listing. You may update your review at any time.

3. Review Format

Each review consists of:

• Overall star rating (1–5 stars)
• Criteria ratings across five categories:
• Spreads & Fees
• Platform & Tools
• Customer Support
• Deposits & Withdrawals
• Education & Research
• Written review (free text, minimum 50 characters)

The aggregate rating displayed on a listing is the mean of all published individual ratings, updated in real time.

4. Review Guidelines

Your review must:

Reflect your honest, genuine experience or informed opinion.
Be written in English (or the language of the LeapRate edition you are using).
Focus on the broker’s services, products, or conduct.

Your review must not:

Contain false or fabricated claims.
Include personal attacks, threats, hate speech, or discriminatory language.
Disclose personal information about individuals (e.g., naming specific employees by full name, sharing private correspondence without context).
Contain spam, promotional links, or advertising for competing services.
Be submitted on behalf of the listed company (or its employees) to inflate ratings.
Be submitted by a competitor or their agents to damage a listing.
Relate to matters outside the broker’s control (e.g., market losses from trading decisions).

5. Moderation

LeapRate moderates all reviews. Moderation may be automated, manual, or a combination of both.

What moderation covers: We check reviews against the guidelines in Section 4. We do not verify the factual accuracy of every individual claim in a review, but we will investigate reviews that are flagged as potentially false or fraudulent.

Timing: Reviews may be held in a moderation queue before publication. We aim to publish or reject reviews within 5 business days.

Removal: We may remove reviews that violate this policy. If a review is removed, the reviewer will be notified by email with the reason for removal.

No pay-for-removal: Listing owners cannot pay to have negative reviews removed. Commercial relationships have no bearing on moderation decisions.

6. Listing Owner Responses

Listing owners on paid plans may submit a public response to any review on their listing. Responses are subject to the same content guidelines as reviews (no personal attacks, no false claims, no spam). We reserve the right to remove responses that violate these guidelines.

7. Disputes

If a listing owner believes a review is false, defamatory, or submitted in bad faith, they may flag it for review by contacting review@leaprate.com with:

The listing name and review in question
A clear explanation of why the review is believed to be false or in violation of this policy
Any supporting evidence

We will investigate flagged reviews and make a determination within 10 business days. Our decision is final. We will not disclose the identity of reviewers to listing owners.

If a reviewer believes their review was removed unfairly, they may appeal by contacting reviews@leaprate.com.

8. Fake Review Prevention

We take the following measures against fraudulent reviews:

Account registration is required; anonymous reviews are not permitted.
We monitor for patterns suggesting coordinated review activity (multiple reviews from the same IP range, identical language across reviews, bulk submissions).
Reviews submitted by employees, agents, or affiliates of a listed company — whether positive reviews of their own listing or negative reviews of competitors — constitute a material breach of our Terms of Service and may result in review removal, account suspension, and listing termination without refund.
We reserve the right to add a “verified client” badge in future for reviewers who confirm their client relationship. This feature, if implemented, will be documented here.

9. Aggregate Ratings

The star rating displayed on listing cards and profile pages is the arithmetic mean of all published reviews, rounded to one decimal place.
Listings with fewer than [3] reviews display individual reviews but may not display an aggregate score, to prevent a single review from being misleadingly presented as representative.
Ratings are not adjusted, weighted, or influenced by listing tier. A Free-tier listing’s reviews are treated identically to a Sponsored-tier listing’s reviews.

10. Commercial Independence

To be clear: no amount of money will buy a better rating. Directory tier affects placement and visibility — not scores, not reviews, not moderation decisions. This principle is non-negotiable and underpins the directory’s value to both readers and honest listing owners.

11. Contact

For review disputes, moderation appeals, or questions about this policy:

Finaffiliates Limited 80 Grove Lane, Holt, England, NR25 6ED Email: info@finaffiliates.com